Experience

  • end2015

    Chief People Officer

    Altisource

  • 20152013

    Vice President, Talent Management and HR Services

    Adcap Network Systems

  • 20132010

    VP, Talent Management

    WSE

  • 20102008

    Director, Organizational Development and Training Programs

    TMSG (Medical Technology)

  • 20082005

    Director, Global Training, Recruitment and Talent Enablement

    Devix Corporation

  • B.A.

    Ranked 1st of 373 Business Students by ABA Assessment/ 99th Percentile Nationwide (25,000+ students)

    University of Maryland College Park

Experience - Bradford Charles Wilkins

adcapAdcap Network Systems
March 2013 – November 2015 Greater Atlanta Area

Oversaw creation of Talent Management & HR Department from scratch including Talent Acquisition, Development, Performance Management, Organizational Development Compensation, Policy Creation, Benefits and more

  • RESULT: Renewed focus/strategic alignment lead to the successful sale of the company
  • Talent Acquisition (Sourcing, Recruitment, Assessment, Applicant Tracking System implementation)
    • Developed sourcing/recruitment strategy all positions/departments including Executive, Sales, and Technical recruiting by creating workflow, implementing Applicant Tracking System and executing
    • Designed interview evaluation criteria, assessments, technical evaluations and conducted interviews
    • Managed team of sourcers and screeners combined with the implementation of video interviewing for efficiency; at peak performance was able to “interview” over 1,000 candidates in two weeks
    • Talent Development (New hire, Continuing Education, Practical Assessments, LMS Implementation)
      • Created and executed new-hire and continued education trainings; Produced all continued education programs designed with ADDIE combining live, e-lectures, pre-recorded videos, corresponding exams
      • Designed and implemented “Sales Apprentice” and “Technical Apprentice” programs to create talent from a previously non-qualified talent pool resulting in increased profitability company wide
    • Organizational Development (OE, Leadership Development, Employee Engagement, Performance Management)
      • Redesigned organization structure, leadership team, growth strategies and compensation models
      • Implemented CLEAR (Clear Career Path, Learning Objectives, Expectations, Accountabilities, Rewards) performance conversations focused on business results versus traditional competencies
      • Partnered with key stakeholders to assess gaps and provide performance solutions, tailored to specific business needs with strategy alignment, team integration, employee engagement, succession planning, performance management, and 360-degree feedback
      • Oversaw creation compensation models including sales commissions, executive comp & bonus programs
    • Total Rewards & HR Services (Benefits Administration, Compensation Models, Policy creation; HRIS manager)
      • Oversaw all benefits administration and policy to create comprehensive and competitive benefits programs including insurance through private captive, 401k, FSA plus unique perks including “Unlimited” PTO, Flex-hours, telecommuting, on-site perks such as ping pong, basketball, etc. and company events including Family Lake Day, BBQs, and President’s Club
      • Employment Branding (Brand creation, website development, public relations, social media marketing)
        • Created Hiring Campaign Brands to appeal to the target hiring demographics at different career stages
        • Oversaw development and design of Working at Adcap careers page with overseas development team
          • RESULT: Increased LinkedIn “Talent Brand Index” from 7% to 49% in 24 months
          • RESULT: Increased annual Glassdoor viewership from 350 to 160,000 in 24 months
          • RESULT: Recognized for “Best Place to Work” with numerous awards including:
            • 2014 & 2015 Winner #1 Overall Best of the Best Companies to Work for in Atlanta
            • 2014 Top Workplace in Atlanta by Atlanta-Journal Constitution
            • Awarded Cisco Partner of the Year and Cisco Collaboration Partner of the Year

VP, Talent Management

WSE (Global distributor/VAR for commercial solutions and software w/ 1.7 million products)
2010 – 2013 in 49 States + growing EMEA market

From scratch designed, built and executed talent management functions; then managed teams in functional areas below:

  • Talent Acquisition (Recruitment, Assessments, Onboarding, custom ATS designed/manager)
    • Created and evaluated strategic hiring processes for all Sales, HR, Technical and Management hires including practical application assessments, personality qualifiers (Social Styles & DISC) & technology evaluations for 25,000+ candidates with small recruitment and sourcing team
    • Designed and built a customized Applicant Tracking System with Mumbai based developers
      • RESULT: Increased company size from 5 to 1,200 in North America & EMEA markets in two years
    • Talent Development (New hire, Continuing Education, Practical Assessments, ISD, LMS, and Coordination )
      • Created and ILT 3-week new-hire on-boarding; Produced all continued education programs designed with ADDIE combining live, e-lectures, pre-recorded videos, corresponding exams, & additional collateral
        • RESULT: Integrated training for over 1,400 individuals including management, sales, customer service, and technical staff with an evolving product line and competitor acquisitions
      • Organizational Development (Change Management, Leadership Programs, Performance Improvement)
        • Oversaw global budget for growth strategies, leadership and emerging leadership programs;
        • Partnered with key stakeholders to assess gaps and provide performance solutions, tailored to specific business needs with strategy alignment, team integration, employee survey, succession planning, performance management, and 360-degree feedback
          • RESULT: Accelerated company profit margins to become largest US distributor of amenity solutions
        • Global Sales Force & Management (Interim Sales leader for 700+ Field/Inside Staff & Channel Partners)
          • Optimized day-to-day sales management, allocation of territories, compensation & CRM analysis
          • Trained sales/management and channel partners about various products and sales processes; Facilitated role-playing sessions to simulate real environments for sales and management; Prepared teams for optimized trade show conversion rates

Director, Organizational Development and Training Programs

TMSG (Medical Technology)
2008 – 2010 New York, NY

  • Oversaw organizational development and training divisions of start-up technology enterprise focused on healthcare market including learning/education, recruitment, success metrics, channel partners, and Enablement Toolkit creation
  • Trained field/inside sales staff and channel partners utilizing ISD/ADDIE on product & sales skills
  • Developed technical product training curriculum and certification programs for internal sales and channel partners
  • Oversaw organizational development and training divisions of start-up technology enterprise focused on healthcare market including learning/education, recruitment, success metrics, channel partners, and Enablement Toolkit creation
  • Trained internal sales staff and channel partners utilizing ISD/ADDIE; sales, technical, management and soft skills
  • Developed technical product training curriculum and certification programs for internal sales and channel partners
  • Implemented individual/team development, succession planning, performance management, and 360-degree feedback
  • Managed organizational development budgets; Implemented LMS and HRIS systems & conducted trend analysis

Director, Global Training and Talent Enablement


Devix Corporation (Enterprise ERP software)
2005 – 2008  – Global

  • Talent Acquisition – (Recruitment, Assessments, Onboarding, Brand/Values development)
    • Directed recruitment/ evaluation functions (C & VP level and sales) in US, EMEA, APAC, EM, LATAM
  • RESULT: Increased company size from 10 to 1,500+ internationally in North America & EMEA markets through combination of organic recruitment and company acquisitions
  • Talent Development / Employee Relations
    • Developed and presented all new hire, sales and leadership training in US, EMEA and APAC offices
  • RESULT: On-boarded and trained 1,500+ global team members including the successful integration 15+ acquisitions with systems and culture/value adoption

Result: Company Successfully Acquired